It is important that people are being treated fairly by those that we buy goods and services from.
Every consumer has certain ‘rights’ and we will listen to concerns and help you understand your rights and decide on the best course of action in your situation.
This may involve support to raise your concerns with Trading Standards or some other appropriate agency.
We care a great deal about those things that interest and concern everyone living in the area and for better or for worse, impact on their quality of life.
We play an active part in the work of the Neighbourhood Panel and the Eastbourne Borough Council’s Neighbourhood Management Operations Group and have a meaningful working relationship with the community's elected Councillors and the Police.
If we personally cannot help we will know who it would be best for you to talk to.