The Shinewater Shaftesbury Centre is a charity and all of our services are free.
Form Filling - If you are having difficulty filling in any types of forms we are happy to help. Book an appointment here.
Money/Debt Advice - It is our aim to reach a solution that is both practical for you and fair for the creditor. Find out more about money and debt advice.
Benefits Advice - We can advise you on which benefits you are entitled to claim and complete benefit applications and re-applications. Find out more about how we can help.
Consumer/Community advice - We will listen to your concerns and help you understand your rights and decide on the best course of action in your situation. Find out how we can help
Housing Advice - We advise on many housing issues, including threat of eviction to problems with your landlord. Find out more about our housing advice and how we can help you.
Counselling - We provide one of the very few free counselling services outside of the NHS for people aged 18 years and over. Find out more about our counselling.
We ensure a high standard of professional service and we want you to be satisfied with the service that you receive from us. We will always strive to deliver our services with pride, passion and professionalism and our team are constantly improving our services and receive up to date training in all areas of advice and counselling. We are motivated to serve the Eastbourne community by our commitment to God and our Christian faith.
"I felt overwhelmed with anxiety and fear and I could not cope with filling out the form due to short term memory issues.
Without the help I received from your service I would not have managed to fill in the questions.The outcome was:
From the lowest rate of DLA for mobility & care I was rewarded the highest rate of PIP for mobility & care for three years.Thank you for everything!"